Release v4928.1.4.2 stable

scripts/reopen_chatwoot_review_tasks.py

@@ -0,0 +1,71 @@
+#!/usr/bin/env python3
+"""Reabre tasks Chatwoot que foram classificadas como revisão/remoção mas ficaram skipped.
+
+Uso seguro:
+  PYTHONPATH=. python scripts/reopen_chatwoot_review_tasks.py --dry-run
+  PYTHONPATH=. python scripts/reopen_chatwoot_review_tasks.py --days 7
+
+Por defeito só olha para os últimos 7 dias e não toca em spam/NO_ACTION.
+"""
+from __future__ import annotations
+
+import argparse
+import json
+from sqlalchemy import text
+
+from app.db import engine
+
+
+def main() -> int:
+    parser = argparse.ArgumentParser()
+    parser.add_argument("--days", type=int, default=7, help="Janela de dias a corrigir")
+    parser.add_argument("--dry-run", action="store_true", help="Mostra o que faria sem alterar")
+    args = parser.parse_args()
+
+    params = {"days": int(args.days)}
+    select_sql = text("""
+        SELECT id::text, created_at, action_code, route, action, status, conversation_id, contact_id
+        FROM tasks
+        WHERE source_system = 'chatwoot'
+          AND status = 'skipped'
+          AND action_code IN ('REVIEW_MANUALLY', 'REMOVE_FROM_LIST')
+          AND created_at >= now() - (:days * interval '1 day')
+        ORDER BY created_at DESC
+    """)
+
+    with engine.begin() as conn:
+        rows = conn.execute(select_sql, params).mappings().all()
+
+    print(f"Encontradas {len(rows)} task(s) Chatwoot a reabrir.")
+    for row in rows[:50]:
+        print(f"- {row['created_at']} {row['action_code']} conversa={row['conversation_id']} task={row['id']}")
+
+    if args.dry_run or not rows:
+        print("Dry-run: nenhuma alteração aplicada." if args.dry_run else "Nada para alterar.")
+        return 0
+
+    ids = [row["id"] for row in rows]
+    update_sql = text("""
+        UPDATE tasks
+        SET status = 'pending',
+            priority = CASE WHEN action_code = 'REVIEW_MANUALLY' THEN 'alta' ELSE COALESCE(priority, 'normal') END,
+            route = CASE WHEN action_code = 'REMOVE_FROM_LIST' THEN 'marketing' ELSE route END,
+            updated_at = now(),
+            metadata = COALESCE(metadata, '{}'::jsonb) || CAST(:patch AS JSONB)
+        WHERE id = ANY(CAST(:ids AS uuid[]))
+    """)
+
+    patch = json.dumps({
+        "v46_reopened": True,
+        "v46_reason": "REVIEW_MANUALLY/REMOVE_FROM_LIST devem gerar trabalho humano pendente",
+    }, ensure_ascii=False)
+
+    with engine.begin() as conn:
+        conn.execute(update_sql, {"ids": ids, "patch": patch})
+
+    print(f"Reabertas {len(ids)} task(s) como pending.")
+    return 0
+
+
+if __name__ == "__main__":
+    raise SystemExit(main())