Files
clientflow_backend/app/workflow_guard.py
2026-06-09 22:55:58 +01:00

300 lines
13 KiB
Python

from __future__ import annotations
import json
from typing import Any, Dict, Optional, Set
from sqlalchemy import text
from app.db import engine
class OperationActionBlocked(RuntimeError):
pass
ACTION_LABELS: Dict[str, str] = {
"jasmin_quotation": "Criar orçamento Jasmin",
"jasmin_proforma": "Emitir/registar pró-forma",
"payment_confirmed": "Confirmar pagamento",
"odoo_sale_order": "Criar/registar venda Odoo",
"odoo_production": "Registar produção/preparação",
"odoo_physical_validated": "Validar encomenda física",
"jasmin_invoice": "Emitir/registar fatura",
"packlink_shipment": "Criar envio Packlink",
"tracking_sent": "Enviar/registar tracking",
"delivered": "Marcar entregue/concluir",
}
def _to_bool(value: Any) -> bool:
if isinstance(value, bool):
return value
return str(value or "").strip().lower() in {"1", "true", "t", "yes", "sim"}
def _json(value: Any) -> Dict[str, Any]:
if isinstance(value, dict):
return value
if isinstance(value, str) and value:
try:
parsed = json.loads(value)
return parsed if isinstance(parsed, dict) else {}
except Exception:
return {}
return {}
def get_workflow_context(opportunity_id: str) -> Dict[str, Any]:
with engine.begin() as conn:
opp = conn.execute(text("""
SELECT id::text, stage, status
FROM opportunities
WHERE id = CAST(:opportunity_id AS UUID)
"""), {"opportunity_id": str(opportunity_id)}).mappings().first()
links = conn.execute(text("""
SELECT system, external_type, status, external_id, external_name, external_url, payload, updated_at
FROM operation_links
WHERE opportunity_id = CAST(:opportunity_id AS UUID)
"""), {"opportunity_id": str(opportunity_id)}).mappings().all()
item_count = conn.execute(text("""
SELECT count(*)
FROM opportunity_items
WHERE opportunity_id = CAST(:opportunity_id AS UUID)
"""), {"opportunity_id": str(opportunity_id)}).scalar() or 0
jasmin_doc_counts = conn.execute(text("""
SELECT
count(*) FILTER (WHERE document_kind = 'quotation') AS quotation_count,
count(*) FILTER (WHERE document_kind = 'proforma') AS proforma_count,
count(*) FILTER (WHERE document_kind = 'invoice') AS invoice_count
FROM commercial_documents
WHERE opportunity_id = CAST(:opportunity_id AS UUID)
AND system = 'jasmin'
"""), {"opportunity_id": str(opportunity_id)}).mappings().first()
by_key = {}
for row in links:
d = dict(row)
d["payload"] = _json(d.get("payload"))
by_key[f"{d.get('system')}:{d.get('external_type')}"] = d
physical = by_key.get("odoo:physical_status") or {}
physical_payload = _json(physical.get("payload"))
return {
"opportunity": dict(opp or {}),
"links": by_key,
"item_count": int(item_count),
"jasmin_quotation_count": int((jasmin_doc_counts or {}).get("quotation_count") or 0),
"jasmin_proforma_count": int((jasmin_doc_counts or {}).get("proforma_count") or 0),
"jasmin_invoice_count": int((jasmin_doc_counts or {}).get("invoice_count") or 0),
"physical_status": physical,
"physical_payload": physical_payload,
"ready_to_ship": _to_bool(physical_payload.get("ready_to_ship")),
}
def _has(ctx: Dict[str, Any], key: str, statuses: Optional[Set[str]] = None) -> bool:
link = (ctx.get("links") or {}).get(key)
if not link:
return False
if statuses is None:
return True
return str(link.get("status") or "") in statuses
def blocked_reason(ctx: Dict[str, Any], action_key: str) -> Optional[str]:
opp = ctx.get("opportunity") or {}
if not opp:
return "Oportunidade não encontrada."
stage = str(opp.get("stage") or "")
opp_status = str(opp.get("status") or "")
if opp_status == "closed" and action_key != "delivered":
return "A oportunidade já está fechada."
item_count = int(ctx.get("item_count") or 0)
ready_to_ship = bool(ctx.get("ready_to_ship"))
quotation = _has(ctx, "jasmin:quotation", {"created", "sent", "converted"}) or int(ctx.get("jasmin_quotation_count") or 0) > 0
proforma = _has(ctx, "jasmin:proforma", {"issued"}) or int(ctx.get("jasmin_proforma_count") or 0) > 0
payment = _has(ctx, "clientflow:payment", {"confirmed"})
sale = _has(ctx, "odoo:sale_order", {"created"})
physical_validated = _has(ctx, "odoo:physical_validation", {"validated"})
invoice = _has(ctx, "jasmin:invoice", {"issued"}) or int(ctx.get("jasmin_invoice_count") or 0) > 0
shipment = _has(ctx, "packlink:shipment", {"created"})
tracking = _has(ctx, "clientflow:tracking", {"sent"})
if action_key == "jasmin_quotation":
if invoice:
return "Já existe fatura Jasmin associada/importada nesta oportunidade."
if proforma:
return "Já existe pró-forma Jasmin associada/importada nesta oportunidade."
if quotation:
return "Já existe orçamento Jasmin associado/importado nesta oportunidade."
if item_count <= 0:
return "Não é possível criar orçamento sem produtos na oportunidade."
if stage in {"WON", "LOST", "NO_INTEREST"}:
return "A oportunidade já está fechada/perdida."
return None
if action_key == "jasmin_proforma":
if item_count <= 0:
return "Não é possível emitir pró-forma sem produtos na oportunidade."
if stage in {"WON", "LOST", "NO_INTEREST"}:
return "A oportunidade já está fechada/perdida."
return None
if action_key == "payment_confirmed":
if not (proforma or stage in {"QUOTE_SENT", "PROFORMA_SENT", "WAITING_PAYMENT", "PAYMENT_CONFIRMED"}):
return "Confirmação de pagamento só deve ocorrer depois de orçamento/pró-forma/pedido de pagamento."
return None
if action_key == "odoo_sale_order":
if not payment:
return "Só é possível criar/registar venda Odoo após pagamento confirmado."
return None
if action_key == "odoo_production":
if not sale:
return "Produção/preparação exige venda Odoo criada."
return None
if action_key == "odoo_physical_validated":
if not sale:
return "Validação física exige venda Odoo criada."
if not ready_to_ship:
return "Odoo ainda não indica encomenda pronta para despacho."
return None
if action_key == "jasmin_invoice":
if not payment:
return "Fatura Jasmin exige pagamento confirmado."
if not sale:
return "Fatura Jasmin exige venda Odoo criada."
return None
if action_key == "packlink_shipment":
if not payment:
return "Envio Packlink exige pagamento confirmado."
if not invoice:
return "Envio Packlink exige fatura emitida."
if not (ready_to_ship or physical_validated):
return "Odoo ainda não indica encomenda pronta para despacho."
return None
if action_key == "tracking_sent":
if not shipment:
return "Só é possível enviar/registar tracking após criar envio Packlink."
return None
if action_key == "delivered":
if not (tracking or shipment):
return "Só é possível marcar entregue depois de envio/tracking."
return None
return f"Ação desconhecida: {action_key}"
def validate_operation_action(opportunity_id: str, action_key: str) -> None:
ctx = get_workflow_context(opportunity_id)
reason = blocked_reason(ctx, action_key)
if reason:
raise OperationActionBlocked(reason)
def get_workflow_action_plan(opportunity_id: str) -> Dict[str, Any]:
ctx = get_workflow_context(opportunity_id)
opp = ctx.get("opportunity") or {}
stage = str(opp.get("stage") or "")
status = str(opp.get("status") or "")
item_count = int(ctx.get("item_count") or 0)
physical_payload = ctx.get("physical_payload") or {}
ready_to_ship = bool(ctx.get("ready_to_ship"))
quotation = _has(ctx, "jasmin:quotation", {"created", "sent", "converted"}) or int(ctx.get("jasmin_quotation_count") or 0) > 0
proforma = _has(ctx, "jasmin:proforma", {"issued"}) or int(ctx.get("jasmin_proforma_count") or 0) > 0
payment = _has(ctx, "clientflow:payment", {"confirmed"})
sale = _has(ctx, "odoo:sale_order", {"created"})
physical_status = _has(ctx, "odoo:physical_status")
physical_validated = _has(ctx, "odoo:physical_validation", {"validated"})
invoice = _has(ctx, "jasmin:invoice", {"issued"}) or int(ctx.get("jasmin_invoice_count") or 0) > 0
shipment = _has(ctx, "packlink:shipment", {"created"})
tracking = _has(ctx, "clientflow:tracking", {"sent"})
delivered = _has(ctx, "packlink:delivery", {"delivered"})
if status == "closed" or stage in {"WON", "LOST", "NO_INTEREST"} or delivered:
if stage == "NO_INTEREST":
state_label = "Sem interesse"
reason = "Cliente indicou ausência de interesse atual/necessidade."
elif stage == "LOST":
state_label = "Perdida"
reason = "Oportunidade perdida por decisão comercial."
else:
state_label = "Concluída"
reason = "Processo concluído."
next_action = {"kind": "none", "label": "Sem ação necessária", "reason": reason}
elif invoice and not payment:
state_label = "Fatura enviada"
next_action = {"kind": "operation", "action_key": "payment_confirmed", "label": ACTION_LABELS["payment_confirmed"], "reason": "Fatura Jasmin já existe; confirmar pagamento ou rever se é registo histórico/reconstruído."}
elif item_count <= 0 and not (quotation or proforma or invoice or payment or sale):
state_label = "Preparar proposta"
next_action = {"kind": "manual", "label": "Adicionar produto/proposta", "reason": "A oportunidade ainda não tem produtos."}
elif not quotation and not proforma and not invoice and not payment:
state_label = "Proposta/pagamento"
next_action = {"kind": "operation", "action_key": "jasmin_quotation", "label": ACTION_LABELS["jasmin_quotation"], "reason": "Criar orçamento Jasmin para validação pelo cliente."}
elif not payment:
state_label = "A aguardar pagamento"
next_action = {"kind": "operation", "action_key": "payment_confirmed", "label": ACTION_LABELS["payment_confirmed"], "reason": "Confirmar quando o pagamento estiver validado."}
elif not sale:
state_label = "Pagamento confirmado"
next_action = {"kind": "operation", "action_key": "odoo_sale_order", "label": ACTION_LABELS["odoo_sale_order"], "reason": "Criar/registar venda oficial no Odoo."}
elif not physical_status:
state_label = "Venda criada no Odoo"
next_action = {"kind": "sync_odoo", "label": "Sincronizar estado Odoo", "reason": "Ler se a encomenda física está em produção, bloqueada ou pronta."}
elif not ready_to_ship:
state_label = physical_payload.get("label") or "Em preparação"
next_action = {"kind": "wait", "label": "Aguardar Odoo", "reason": physical_payload.get("next_action") or physical_payload.get("reason") or "Odoo ainda não indica pronto para despacho."}
elif not physical_validated:
state_label = "Pronta para despacho"
next_action = {"kind": "operation", "action_key": "odoo_physical_validated", "label": ACTION_LABELS["odoo_physical_validated"], "reason": "Confirmar no ClientFlow que a encomenda física está pronta."}
elif not invoice:
state_label = "Pronta para faturar"
next_action = {"kind": "operation", "action_key": "jasmin_invoice", "label": ACTION_LABELS["jasmin_invoice"], "reason": "Emitir/registar fatura antes do envio."}
elif not shipment:
state_label = "Pronta para envio"
next_action = {"kind": "operation", "action_key": "packlink_shipment", "label": ACTION_LABELS["packlink_shipment"], "reason": "Criar envio/recolha Packlink."}
elif not tracking:
state_label = "Envio criado"
next_action = {"kind": "operation", "action_key": "tracking_sent", "label": ACTION_LABELS["tracking_sent"], "reason": "Enviar tracking ao cliente."}
else:
state_label = "A acompanhar entrega"
next_action = {"kind": "operation", "action_key": "delivered", "label": ACTION_LABELS["delivered"], "reason": "Marcar como entregue/concluído quando confirmado."}
allowed = []
blocked = []
for key, label in ACTION_LABELS.items():
reason = blocked_reason(ctx, key)
item = {"action_key": key, "label": label, "reason": reason or ""}
if reason:
blocked.append(item)
else:
allowed.append(item)
return {
"state_label": state_label,
"stage": stage,
"status": status,
"ready_to_ship": ready_to_ship,
"physical_label": physical_payload.get("label") or "",
"physical_reason": physical_payload.get("reason") or "",
"physical_next_action": physical_payload.get("next_action") or "",
"next_action": next_action,
"allowed_actions": allowed,
"blocked_actions": blocked,
}